PRIVACY STATEMENT – GPDR / AVG

GPDR

From May 25, the new European privacy legislation (GDPR) will come into effect, making your personal data even better protected and managed.
WSB naturally handles your data with care, so that you do not have to worry about this.
As a reader of our newsletters and online channels, we have always kept you informed of the latest news. We want to continue to maintain that relationship with you.
We will continue to inform you about the latest developments in your field in the future. Do you no longer wish to receive news by e-mail? Send us an email on “unsubscribe” or email us at marketing@wsbdesign.com

Introduction

Protecting the personal data of visitors to our website and customers is WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) is of great importance and considers this to be its responsibility. Your personal data is treated and secured with the utmost care and confidentiality.

Controller

WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) is, pursuant to the General Data Protection Regulation, regarded as the controller for data processing and is located at Glashorst 94 and can be reached on telephone number +31 (0)33 – 277 1714 or via e-mail marketing@wsbdesign.com.
This privacy policy applies to all data processing carried out by WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) and for all websites managed by it. The Data Protection Officer of WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) is Mr. Rick Blankenstijn and can be reached via e-mail marketing@wsbdesign.com.

For what purpose and on what basis do we process your data

WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) collects and processes your personal data for the following purposes:

  1. To inform you about new products, services and promotions of WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) by e-mail. We will only do this if you have given prior permission for the use of your e-mail address.
  2. For handling questions, requesting quotes or handling complaints. This can be done via the website, in writing, by telephone or by e-mail. WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) is entitled to do so in the context of the pre-contractual phase.
  3. For the performance of the agreement you conclude with us.
  4. When you contact us with questions, comments, complaints or to invoke one of your rights. This can be by telephone, but this also includes if you approach us by e-mail, fill in the contact form, participate in surveys and/or research, sign up for our (e-mail) newsletter or approach us via social media.
  5. To comply with legal tax obligations imposed on WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) rest.
  6. For the development of new products and services specifically aimed at our services.
  7. To calculate and record financial data as a result of the agreement concluded with you.
  8. In addition, WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) is entitled on the basis of a legitimate interest to inform you about new products and services, whereby we try to take into account your preferences based on purchased or purchased products and/or services, your interests based on recorded use of our (mobile) website (including any apps used) with your permission. WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) can also do this through campaigns on social media.
  9. For internal analysis and research to develop and improve products and services.

About whom do we process personal data

WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) processes the personal data of current and former customers, prospects, visitors to our website and other stakeholders and interested parties.

Who receives the data

WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) only provides the data to parties involved in the implementation of the agreement between you and our organisation. Agreements have been concluded with all these parties in which it is determined which activities they will perform on behalf of and under the authority and instruction of WSBDESIGN.COM | Interior construction (trading under Chamber of Commerce number 92075266). These parties may not process or use the data for their own or other purposes.
In addition, we will never rent, sell or otherwise provide your information to third parties for commercial purposes.

E-mail
If you use WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) would like to be kept informed of new products, services and promotions, you can sign up for our newsletter. When you have given permission to receive our newsletter, we will send it to you. You can always withdraw this permission by using the unsubscribe link in our e-mail newsletter or by sending an e-mail to: marketing@wsbdesign.com stating unsubscribe newsletter.

How long do we store your data

WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) applies the following retention periods:

  • Contact details; 3 years after the end of the agreement or the last moment of contact.
  • Financial details; 7 years in accordance with the legally applicable term.
  • Transaction data, including purchased products and services; 5 years.
  • Information requests, complaints: 3 years after handling your request or complaint.
  • Blocking of your data: as long as required by law to implement your request to block.

Security

WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) has taken appropriate technical and organizational measures to protect your data and to prevent unauthorized access to your personal data. These measures are provided by WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) is regularly evaluated, adjusted and updated if necessary.
Access to your data is arranged in such a way that only authorized employees of WSBDESIGN.COM | Shopfitting (acting under Chamber of Commerce number 92075266) have access to your data insofar as they need it for the performance of your job.
Our website is secured in such a way that personal data you enter on our website is sent to our organization via a secure connection (HTTPS).

Your rights

Anyone about whom WSBDESIGN.COM | Shopfitting (acting under Chamber of Commerce number 92075266) processes personal data, has the right to request access to its own personal data. If it turns out that your data is factually incorrect, you can have this data corrected. You also have the right to data transfer. This means that the data that our organization processes on the basis of your consent or on the basis of the agreement may be transferred to another controller. If you want to have data removed completely, you can make this known to our organization. We will then delete your data from the moment that there are no (financial) obligations to be fulfilled.
If you wish to invoke one of your rights, you can do so by sending an e-mail to: marketing@wsbdesign.com stating access, correction, deletion or data transfer). WSBDESIGN.COM | Shopfitting (acting under Chamber of Commerce no. 92075266) will ensure that your request is processed within the statutory period.

Blocking of your data for marketing

If you use WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) if you no longer wish to be kept informed at all about relevant products and services or promotions, you can make this known by sending an e-mail to marketing@wsbdesign.com stating “Blocking ”. We will then block your contact details so that you will no longer be approached by our organisation.

Social Media

Our organization likes to enter into a dialogue with customers, interested parties and visitors to the website about our organization, services and activities via the web and (own) social media channels. The aim is to provide useful and relevant information and/or answer questions that are made known via social media. For this we follow the internet and social media channels, such as Facebook, Twitter and blogs. In doing so, we make an effort to follow feeds on these channels, participate in them and/or proactively respond to and answer individual, relevant questions and comments. We expressly reserve the right not to respond to every question or comment. No rights can therefore be derived from whether or not to respond substantively. It is possible that when participating in feeds and answering questions or responding to comments, we will record (personal) data. These will of course be processed in accordance with this privacy statement. We are not responsible for the handling of personal data by other participants in social media channels or the content on their social media channels. If you have any questions or comments, please contact us at marketing@wsbdesign.com.

Use of cookies

WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) uses cookies when offering its services on the website. This is a small simple file with data that is either stored or read on the hard drive of your computer, laptop, tablet or smartphone or is in the session of your browser.
Our organization uses analytics (Google) to gain insight into how visitors reach our website and how the website is used. In connection with this, cookies are placed via our website. The information collected by Google is anonymized as much as possible without passing on your IP address. The information is transferred to and by Google and stored on servers in the United States. Google may provide that information to third parties if Google is legally obliged to do so.
The cookies that Google Analytics sets are the following:
A cookie that identifies your browser. The unique page visits are calculated via this ID, but no personal data is linked to it. Since the ID does not have to change often, it has a duration of 2 years (_utma).
A cookie that identifies the user’s session. For example, if you visit the website at 9 a.m. until 10 a.m., this is one session. When you visit the website again at 3 o’clock in the afternoon, this is a new session (_utmc). Because you can pause in between, before a new session is started, this cookie is set at 30 minutes (_utmb). A cookie also keeps track of where you have come from. This cookie is updated per page view and has a duration of 6 months (_utmz)
Finally, a cookie is placed to slow down the request rate. This cookie has a duration of 10 minutes (_utmt)
Delete cookies
Of course you can always delete the cookies that are placed on your computer, laptop, smartphone. The way in which cookies can be deleted depends on the internet browser you use (Internet Explorer, Firefox, Chrome, Safari, etc.). Consult your internet browser for instructions on how to delete cookies.

Other web sites

You may find links to other websites on our organisation’s website. WSBDESIGN.COM | However, Shopfitting (trading under Chamber of Commerce number 92075266) cannot bear any responsibility with regard to the handling of your personal data by those parties. Please read the privacy policy, if any, of the website you are visiting.
Complaints about the handling of your personal data
If you believe that WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) violates this privacy policy or applicable privacy legislation or carelessly handles your personal data, you can submit a complaint to us at any time via marketing@wsbdesign.com or via telephone number +31 (0) 318 – 529 400. We will of course handle your complaint as soon as possible to ensure that your complaint is resolved. If you believe that your complaint has not been resolved satisfactorily by us, you have the right to submit a complaint to the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl).
To ask
If you have any questions and/or comments after reading the privacy policy, please contact us via marketing@wsbdesign.com or via telephone number +31 (0)318 – 529 400.

Amendments

WSBDESIGN.COM | Shopfitting (trading under Chamber of Commerce number 92075266) reserves the right to make changes to the Privacy Policy. We advise you to regularly check this page to see if changes have been made. We will also announce important changes in the processing of your personal data or in the privacy policy via the website www.heebink.nl and other communication channels it uses.

Last modified: 22/05/2018